Campus living
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Campus living
Our student halls at the Docklands Campus is modern, secure and convenient, and a great way of making new friends. If you prefer to live off-campus, we can provide help and advice too.
Transport
Living in our student halls you’ll enjoy fantastic transport links to our Stratford campus and central London.
A free, regular bus operates between the Docklands and Stratford campuses, with a bus stop directly outside the Student Village.
The Docklands campus is also served by Cyprus station, on the Docklands Light Railway. It’s located right at the campus entrance, giving you access to central London in less than half an hour. Stratford and Canary Wharf are both 20 minutes away. The campus is connected to the centre of the capital by 24-hour buses, so it couldn't be easier to get around.
Unfortunately, we’re unable to offer car parking at our Docklands campus, though we do reserve a limited amount of spaces for Blue Badge holders. If you hold a Blue Badge and require a parking space, please contact residentiallife@uel.ac.uk or call us on +44 (0)20 8223 4445.
You’re welcome to bring a bicycle. There are secure bike sheds located around the campus. Please note that you’ll need to bring your own bicycle lock.
Security
Your safety and security is our priority. The University has an on-campus security team available 24 hours a day. Our security officers are responsible for patrolling the halls regularly to ensure you are as safe and secure as possible. We have a dedicated Security helpdesk located in at the eastern end of the main atrium, which students can visit at any time.
Additionally, each room contains a telephone from which you can ring Security directly at any time. The University has a dedicated emergency line if you need urgent assistance, and we work closely with the Metropolitan Police to ensure students feel safe and happy around campus.
UEL also operates a ‘silent witness’ scheme, so you can make an anonymous report of any incident that may have worried you.
There are numerous CCTV cameras positioned around the Student Village. Each one is active and monitored by our Security team in the UEL control room. There’s also a strict visitor policy in place, which means you can be safe in the knowledge that those in residences are either authorised visitors or fellow residents.
Our accommodation is a student community with Residential Life organising regular events and activities for all residents in our common rooms, on campus and off-campus. As a student Halls of Residence, unfortunately a level of noise in Halls campus should be expected. Residential Life have a noise complaint process, which can be viewed on our Intranet pages.
Laundry
The University provides on-site laundry facilities in both the East and West Halls, which is managed by our external laundry company Circuit Laundry. The machines are cashless and are operated using the Circuit Laundry App.
Launderette locations:
- Clare House laundry - Ground floor of Clare House (For use by Ailsa, Clare, Felix, Jamilah residents)
- Longbridge House Laundry- Opposite the Residential Life office (For use by Kwame, Longbridge, Marley and Redbridge residents)
- Templars House laundry- Ground floor of Templars House (For use by Shepherd and Templars residents)
Common Rooms
Residential Life have two common rooms, one in Longbridge and one in Clare. Our common rooms are open to bookings from our UEL residents. Longbridge common room is our largest common room. It includes a TV, a PS4, a speaker, board games and table tennis.
Longbridge common room can be used to relax with your friends or to host your events in. Clare House common room is a cosy common room, with a TV, games table, small kitchen area and different board games to use. Please note, no alcohol is permitted in Clare House Common Room.
They are open from 4pm till 11pm daily, including weekends. For more information on how to book please visit here.
Living Learning Communities
Would you like to:
- Meet new likeminded people
- Have new experiences that encourage new ideas and opinions
- Learn transferable and enhancing skills
- Participate in educational, social and career enhancing activities
- Enhance your student accommodation experience
- Increase positive impact on your local community
- Have fun
- Enhance your CV and career opportunities
If so, when applying for accommodation, please select from the following options to be part of our Living Learning Community:
- Mental and Physical Health: This community focuses on supporting and improving your mental and physical health.
- Environment and sustainability: This community focuses on engaging, promoting and working with likeminded people to help make a difference to the environment.
- Volunteering and Events: This community focuses on volunteering opportunities, learning new skills, giving back to your local community and embracing other cultures and differences.
These options are being designed to help you meet new likeminded people, enhance your student living experience, to learn transferable and enhancing skills and in turn improve your CV and career opportunities. The information provided will be used to let you know about events, campaigns and educational/social and career enhancing opportunities. Your information will also be shared with other departments for opportunities relating to your selection.
Moving into halls
Checking in
All residents will be able to register for a move-in time slot via the e-induction that will be accessible once you have accepted your accommodation agreement. On the 8th of September you will be able to collect your keys from the Residential Life office of the Docklands campus, there will also be a range of events and activities throughout the rest of the week.
Further information in regards to your welcome schedule will be sent to all students closer to the time.
Tip: remember your allocated building, as keys are organised according to building.
Outside of Welcome Weekend, you are able to collect your keys from the Residential Life Office during normal working hours of 9am-5pm Monday through Sunday.
Please be aware that before arriving you need to have accepted your accommodation offer and agreement, completed the e-induction and paid in full or have set-up a recurring card payment plan. Failure to complete all these steps before you arrive could result in a delay in issuing your keys.
If you require special arrangement to collect your keys, you can contact Residential Life on +44 (0)20 8223 4445 or at residentiallife@uel.ac.uk
Inventory
After you have arrived and collected your keys, you’ll need to fill out the inventory form, this is available via the Accommodation Portal.
You’ll need to check every item in your room and communal areas and record anything that is missing or damaged. We use the inventory list to record the condition of the room or property when you move in and compare to the condition of the room or property when we complete periodic inspections and check out inspections.
The inventory must be completed within seven days of your arrival to avoid being held responsible for any missing items or damage when you move out.
Settling in
Once you move in, have a wander around and introduce yourself to your flatmates. Familiarise yourself with your new surroundings and remember to make a note of where the fire exits are located.
You will need to attend our welcome talks in the first few weeks of term. These are compulsory for new students and will provide you with lots of useful information regarding your stay in halls.
If you have any issues or concerns regarding your accommodation, don’t hesitate to speak to a member of the Residential Life team, who are responsible for the day-to-day running of your accommodation.
Your deposit
You are required to pay a £250 deposit. Provided there is no damage, missing items or outstanding rent when you move out, we will refund your deposit in full approximately four weeks after the end of your contract.
Payment is usually made by via UEL Epay and will be refunded via the original method of payment.
Moving out early
If you wish to move out of halls, you are liable for the rent until the end of the academic year or until a replacement student can be found.
For more information, please first read your Accommodation Agreement.
Scholars
Our Residential Life Scholars are full-time students that work as part of our Residential Life team. As a resident, they will be your first point of contact and welcome you to your new home. You will see them throughout the year hosting events, they are also just a phone call/text away if you just wanted a chat. Please find their phone number on your kitchen wall posters.
Welfare Officers
Residential Life have two Welfare Officers. They are here to provide accessible welfare support and guidance to all students living within our halls of Residence. They act as the first responder for students who require pastoral care and support across a range of welfare issues. At least one of Welfare officers will be on campus 7 days a week, 9am-5pm. If you need to reach out to the welfare officers directly, please do so via reslifewelfare@uel.ac.uk.