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Annual report and financial statements
You can find out about our corporate structure and how we are governed on our governance pages. Our financial statements are contained within our annual reports on our annual reports page.
Students who may need to make a payment
This online payment system is provided by the University of East London (University) and its third party suppliers. These terms and conditions may be updated at various times and any changes will be effective immediately. Please see further details on how to pay. (This is an internal link so you'll need to log in)
The income and credit control team
The Income & Credit Control team comprises of the Head of Income and Credit Control, Assistant Credit Control Manager and nine Income Officers. The team is responsible for the collection of all monies owed to the University.The Income and Credit Control Officers are available to provide advice on fee payment, the Fees Policy and other related matters, in person and over the phone.
Students who pay their own fees (or whose family pay their fees)
Please refer to the Fees Policy (You will need to be logged into the intranet to view this) for details of the payment options, how and when to pay your tuition fees. You may be eligible for a discount if you pay your fees early.
If you have difficulty paying your fees at any time, you should contact the Income & Credit Control team immediately to discuss your situation and the payment options available to you.
Contact us
Email contact
If you prefer to, you can contact us by email. Our email address is creditcontrol@uel.ac.uk we can either reply by email or give you a call, if you prefer. Please state your student number or customer account number on your correspondence.
Telephone contact
You can also give us a call on the following number: +44 (0) 20 8223 7333 (lines open: Monday to Friday, 9am to 5pm)