Advice and Guidance

Student Money Advice & Rights Team (SMART)

Our Student Money Advice and Rights Team (SMART) is on hand to help you with any questions you may have before and during your time as a student here.

We appreciate that finance is one of the key considerations when applying to university. It's natural to wonder how you will pay your tuition fees, living expenses and all of the other costs associated with going to university.

We can give you advice, information and guidance on government and university funds so that you receive your full funding entitlement.

The University of East London is here for our students no matter what. During the Covid-19 global pandemic, we allocated over £500,000 to students through our Exceptional Hardship Bursary, which we established to help our students through financial difficulties they may have experienced as a result of the pandemic.

Postgraduate study? 

Postgraduate study is an investment in your future. For guidance on the funding available and advice on how to keep control of your finances, contact our Student Money Advice and Rights Team (SMART).

Fortunately, our Student Money Advice and Rights Team (SMART) are on hand to help you with any questions or problems you may have before and during your time as a University of East London student.

Our SMART advisors can guide you through the funding options that are available, including the generous package of discounts and scholarships that are available at UEL.

They can also advise you on personal financial situation and provide tips on budgeting and managing any debts.

Contact us for a SMART session

The SMART team offer daily telephone advice sessions. Appointments can be booked via the Hub:

Phone: +44 (0)20 8223 4444
Web:  Login to My Portal, ensuring you have your login details (email and password) to hand.

SMART drop-in sessions are scheduled on a first-come first served basis.

Please contact the Hub, prior to an advice session, to register your interest.

Need more information?

• Current students can access the SMART Intranet pages for more information
• International students: Our International team are available for advice and guidance on studying in London, fees, scholarships and visa requirements. Email: international@uel.ac.uk

You can visit our Funding for North Americans page for more information about the US funding available.