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Centre for Mediation and Conflict Management

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USS Campus

We are a collective of professionally trained, staff mediators from multiple disciplines in the University.

On This Page

About us

The Centre for Mediation and Conflict Management is a practice centre providing a knowledge platform that aims to share resources and good practice on mediation, within the University and for the wider community. 

As of May 2020, our co-directors are John Paul Hayes and Catherine Hobby. Our members form our Steering Committee; the Committee advises on all aspects of the Centre. 

The Centre for Mediation and Conflict Management was established by  staff mediators, coming from several areas of the University representing academic and professional services. We have now been joined by academics interested in researching mediation and conflict management.

Our mediators support the UEL Mediation Scheme co-ordinated by Nina Harding, the Mediation Officer who is a member of our Steering Committee. The Service offers mediation and support with conflict management to University Staff who have experienced work-based conflict.  We are also members of the Mediators Community of Practice.

Our objectives

  1. To make mediation and conflict management commonplace in the workplace. 
  2. To support individuals and organisations in addressing workplace conflict.

We look to achieve this through:

  1. Research
  2. Enterprise
  3. Student development

The team

Joint Director Catherine Hobby


Catherine Hobby, senior lecturer in law. Catherine is a qualified mediator and coach. She was admitted to the Law Society as a solicitor in 1991 and has worked for the whistleblowing charity Public Concern at Work, (now Protect). She is also a member of the Law Society, the Industrial Law Society, the Institute of Employment Rights and is a fellow of the Higher Education Academy. She is interested in the areas of whistleblowing, human rights, employment law and human resources.

  catherine hobby profile

Joint Director Dr John Paul Hayes


Dr John Paul Hayes, senior lecturer in strategy and responsible management. John Paul is a qualified mediator and coach. He has worked with various international organisations from public, private and third sectors (e.g. The World Bank, DfID, The Partnering Initiative, Unilever and The British Red Cross). He is particularly interested in how conflict and management tensions are addressed in inter-organisational collaborations.

 John Paul Hayes staff profile photo

Other key members of the team

Accordion

Nina Harding

Nina Harding is a Learning & Development Officer for HR Services, and is the Mediation Coordinator for our Mediation Service.

Accordion

Rebecca Page-Tickell

Rebecca Page-Tickell is the Director for Education & Experience for the Royal Docks School of Business & Law and senior lecturer in work-based learning at the University of East London. Also, a principal practitioner with the Association for Business Psychology.

Accordion

Elizabeth Stokes

Elizabeth Stokes is a Senior Lecturer in Law specialising in Criminal Law, Human Rights, Mental Health & Criminal Justice. She is also a workplace mediator.

View her profile >

 

What we do

The Centre for Mediation and Conflict Management (CMCM) is a platform for sharing knowledge and good practices of mediation, within the University and for the wider community.

The long term aims include:

  • Setting up a Student Mediation Service, for student-student disputes. This Service would also aim to give students the opportunity to participate in, and potentially receive training on mediation.
  • Offering Community Outreach mediation to local residents. This may be limited to workplace mediation, or may include other types such as family mediation.
  • Conducting academic research on mediation practices.

UEL also has a Mediation Service, dedicated to offering mediation and conflict resolution to University staff disputes. Currently, this is offered through UEL Human Resources.

 Centre for mediation interns

What is Mediation?

Resources

Centre for Mediation and Conflict Management Resources

The Centre for Mediation and Conflict Management has resources designed specifically for mediators.

Find out more

Events

‘Restorative Justice’


The Mediators Community of Practice will be meeting Wednesday 15 March from 2.30-4.00pm online in a Teams meeting.

Guest speaker will be Mark Tsagas of the University of East London on Restorative Justice and this will be followed by a Q&A and Open Discussion on gender based disputes.

If you wish to attend, please email the CMCM at cmcm@uel.ac.uk and we will email you the link.

Social Media

What are people talking about?

Find out more on our Twitter feed!

Tweets by GlobalMediates

Contact us

Email: cmcm@uel.ac.uk

Our location

We are based at University Square Stratford.

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