Immigration advice and compliance

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Meet the team

The Student Immigration and Compliance team consists of the International Student Advice (ISA) service, and the International Compliance team.

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The International Compliance team

The International Compliance team oversees the University's responsibilities as a Student Sponsor Licence (formerly known as Tier 4 Sponsor Licence).
If you are in the UK with a visa that is subject to immigration control, it is important that you fully understand and comply with the conditions of your visa. By completing your enrolment task, you confirm that you fully understand and agree to the Student Visa Declaration  (for Student visa holders) or the Non-Student Visa Declaration (for non-Student visa holders).

The International Student Advice (ISA) service

The International Student Advice (ISA) service provide free and confidential advice and information on UK immigration and related matters to prospective and current UEL students, recent UEL graduates and their families. The ISA service are regulated by the Office of the Immigration Services Commissioner (OISC) to provide such services. 
Please note that it is illegal to give immigration advice unless you are authorised to do so by the OISC. All immigration advice queries should therefore be referred to the ISA service. 

How we advise

The International Student Advice (ISA) service operates in accordance within our  Conditions of Service  and abide by the UKCISA/AISA Code of Ethics. ISA are regulated under the OISC guidelines to provide immigration advice services to current students and prospective students. The OISC (Office of the Immigration Services Commissioner) is an independent organisation that monitors immigration advice and services. 

The service provides visa and immigration advice and support via email, phone, remote appointments, in-person appointments and drop-ins for our current students in line with University and government guidance.

How to contact ISA

The International Student Advice (ISA) service can only start to provide bespoke immigration advice once you have been invited to CAS Shield. You will be able to contact ISA by logging into your CAS Shield Portal, ensuring you have login details (email and password) to hand.

If you are currently enrolled at the University of East London, you should visit our Student Immigration and Compliance intranet site for more dedicated visa information and guidance.

Non-Student visa Compliance Declaration

It is important that you fully understand and comply with the conditions of your visa. In addition, it is also important that you understand the record keeping and right to study check responsibilities placed upon the University of East London (UEL) as a Home Office licensed sponsor.

By enrolling to study at UEL, you are confirming that you fully and understand and agree to comply with the conditions of your visa during your studies at UEL as outlined below:

  • ensure that you continue to comply with the conditions of your visa and that you do not change the main purpose for your stay in the UK, as any failure to do so, could affect the continuation of your studies at UEL;
  • complete your enrolment and register for modules on arrival at UEL and before the latest date to enrol;
  • complete any re-enrolment as required within the necessary time period;
  • pay tuition fees promptly, in line with any pre-arranged payment plan;
  • provide your original passport, visa and other relevant documents relating to your visa promptly to the International Compliance Team (ICT) as required;
  • promptly notify and provide the ICT of any updates to your passport and/or visa, including communications from UKVI regarding a pending visa application, or notification your visa has been refused and change of visa category as this could have an impact on your continued studies in the UK;
  • keep your contact details up to date on UEL Direct, including changes of address and telephone number and email address;
  • attend all scheduled classes, meetings with tutors, dissertation meetings with supervisor and any other arranged sessions, in line with UEL’s Engagement Policy;
  • give consent to UEL to liaise with the Home Office (UK Visas and Immigration (UKVI)) in relation to your immigration status, as appropriate;
  • seek advice from the International Students Advice team as early as possible if your immigration status is likely to change, in addition to keeping ICT updated with any changes as outlined above;
  • understand that you have been permitted to enrol at UEL on the basis of holding current immigration permission that permits study. If your immigration permission expires during the duration of your programme and it is not possible for you to renew this or to switch to a Student visa, you will need to leave the UK and you may not be able to complete your studies at UEL;
  • demonstrate that you meet the requirement for Student visa and passed all modules, if you require the university to sponsor you under Student visa category.

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