You have the right under the Freedom of Information Act 2000 to request any information held by a public authority which it has not already made available through its publication scheme.
Requests must be made in writing and, in general, the University has 20 working days to respond. A fee may be charged, which will be calculated according to Fees Regulations. We are not required to release information to which an exemption in the Act legitimately applies.
However, public authorities may be required to explain to the applicant why they are not releasing information and they may also have to justify this to the Information Commissioner.
If you have any questions about the publication scheme or a request, please contact our compliance officer by email at firstname.lastname@example.org or by post at Governance and Legal Services, University of East London, University Way, London E16 2RD.
If you would like to find out what information the University holds about you as an individual or you want to use any of your other information rights, you can submit an Information Rights request by contacting email@example.com.
You can find more information about your rights here. Information rights fall under the Data Protection Act 2018 rather than the Freedom of Information Act 2000. There is no fee to make an Information Rights request in most cases, and we will respond within 30 calendar days.
If you wish to make a complaint about the service you have received in relation to the University's obligations under the Freedom of Information Act, you may write to the Head of Governance and Legal Services (at the above address) in the first instance.
If you are not content with the outcome of your complaint, you may apply directly to the Information Commissioner for a decision. Generally, the ICO cannot make a decision unless you have exhausted the University's complaints procedure.
The objectives of the Freedom of Information Act are promoted by the Office of the Information Commissioner. This is an independent body that seeks to resolve problems where individuals feel that their rights have been breached. It also has powers of enforcement.
The Information Commissioner can be contacted on +44 (0)1625 545700 or by post at The Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.