Zoe Adjey
Senior Lecturer | Institute of Hospitality & Tourism - Academic
Senior Lecturer
Cluster Lead for the Institute of Hospitality and Tourism
Department of Tourism, Hospitality & Events Management , Royal Docks School Of Business And Law
Zoe Adjey has over 25 years experience in the hospitality, events, and education sectors. She's an experienced lecturer, course leader, and author with expertise spanning hospitality operations, training, instructional design, program management, and strategic initiatives.
Qualifications
- BA in Hospitality Management and has over 25 years of experience in hospitality operations, training, and education. She holds numerous qualifications related to hospitality, instructional capabilities, training, assessing, coaching, and quality assurance
Areas Of Interest
- Hospitality industry trends, challenges, and opportunities (e.g. impacts of COVID-19, Brexit, staffing changes)
- Restaurant pricing, service standards, and etiquette
- Mentorship and career development in the hospitality/culinary fields
- Food and beverage management and operations
OVERVIEW
Overview Currently in Cluster Lead for the Institute of Hospitality and Tourism, Zoe teaches courses in areas like Hospitality management, Events Management, and leads modules in hospitality supervision, management, and HR.
Previously she spent years with Caprice Holdings establishing corporate training programs as Group Trainer. At Westminster Kingsway College she managed college restaurants and led curriculum teams.
Zoë holds extensive qualifications in areas like training, assessing, teaching, wine and spirits.
Her experience also includes employee relations, coaching, quality coordination, blended learning, supplier relations, and succession planning.
Her academic interests relate to hospitality industry trends, restaurant operations, food and beverage, mentorship, and professional development.
She's an active author and commentator on issues impacting the field.
PUBLICATIONS
Newspaper Articles
- Adjey , Z. (2023). Viewpoint: Visa fee rise is another obstacle in the uphill battle to recruit skilled workers. [online] The Caterer. [Accessed 12 Dec. 2023].
- Wroe, D.K. (2023). Etiquette pro shares time you ‘should not pay’ extra on bill - and how to remove. [online] The Mirror. [Accessed 12 Oct. 2023].
- Hunt, S. (2023). Why have Pret prices risen so fast? [online] Evening Standard. [Accessed 12 Oct. 2023].
- Adjey , Z. (2022). Is this the Summer of our Discontent? Caterer, Licensee and Hotelier, [online] 1 Jun., pp.14–15. [Accessed 11 May 2023].
News
(2021). What Does The Future Hold With The Omicron Variant? [online] CLH News: Caterer, Licensee and Hotelier News. [Accessed 11 May 2023].
TV / Video Appearances
- The Catering Circle, (2021). [Panel Show ] Channel S. 21 Sep. Available at: https://youtu.be/Lt4TGtfbwho [Accessed 11 May 2023]. Panel Member Discussion: The series highlight how Restaurants are Recovering from the Pandemic and Post BREXIT Crisis.
- Jamie’s Kitchen, (2002). Channel 4. 12 Dec. Available at: https://thetvdb.com/series/jamies-kitchen/allseasons/official [Accessed 26 Jun. 2023]. Mentor for Trainees
- Chefs Career Advice from Zoe Adjey, Lecturer in hospitality (September 2017) www.thestaffcanteen.com. Available at: https://www.thestaffcanteen.com/Careers-Advice-Videos/zoe-adjey-lecturer-in-hospitality#/ (Accessed: 28 June 2023).
Books
- Adjey, Z. and Hunter, G. (2009). Food & beverage service : levels 1 & 2 S/NVQ. 1st ed. London: Cengage Learning.
External Roles
- July 2021 – Present Springboard Ambassador Mentor groups of aspiring hospitality professionals in their early careers.
- Springboard - Meet one of our NI ambassadors, Zoe Adjey... | Facebook
TEACHING
BA (Hons) Hospitality Management
Excel in hospitality management and enjoy placements and guest lectures held with industry leaders. Accredited by Institute of Hospitality.
Read more about this course
BA (Hons) Events Management
Study event management; attend events for first-hand experience and get the knowledge and skills you need to thrive in a 36 billion pound industry.
Read more about this course
BA (Hons) Tourism Management
Study tourism management; benefit from placements and guest lectures from industry leaders across London. Accredited by the Institute of Hospitality.
Read more about this course
MSc Events and Hospitality Leadership
Benefit from a mixture of theoretical input and practice to ensure employability in the events or hospitality sector. Develop business principles, alongside sector knowledge.
Read more about this coursePublications
The last four years of publications can be viewed below.
Full publications list
Visit the research repository to view a full list of publications
The latest publication information will be shown here soon