What happens if my log-in details aren't recognised?
Please email our Reception Team and ask for your email address and membership card number*.
*TIP: You need to use the same email address that you used to sign up to an SportsDock Membership. You'll need your membership card number. This is used for the 'barcode number' when logging into the app'.
I have other fitness apps - how do I connect these to the SportsDock app?
You can add all of your own apps by clicking on your initials or profile picture in the top left corner of the app. From there, press 'Connected Apps' and select the different apps you’d like to connect.
No - you need to create a new account on the app when you first log in. This is not the same log-in you used for creating your account for the online booking system. You should use the same email address you used for signing up to a membership at SportsDock.
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