Please note: The Student Services Helpdesk mailbox address is changing from infoenq@uel.ac.uk to studentservicesHD@uel.ac.uk This change will take place on 28th May 2012.
Please ensure that any correspondence sent to the Student Services Helpdesk after this date is sent to the new e-mail address.
We are your first port of call for any queries during your time at UEL. We help with day-to-day paperwork, but we can also give guidance on more complex issues - either directly or by ensuring you get in touch with the right person or department.
To find out about how we measure and assess the quality of our service, download our Statement of Service. To visit our offices see our locations/Contact us.
Within this section, you’ll also find essential background on UEL’s libraries and learning resources, campus locations and Academic Year.
UEL's Essential Guide a valuable need-to-know reference. And to check or make amendments to your personal information, go to UEL Direct.
Our main services include:
Feedback on our service:
We always like to hear feedback about the service we offer, and would appreciate if you could take a couple of minutes to complete our Student Services Helpdesk Feedback Survey and tell us what you think. This helps us to improve our performance and, if appropriate, alter our provision to meet client needs more effectively.
© 2012
Student Services Feedback Questionnaire
Policies on your wellbeing
Essential Guide to UEL
Council Tax Exemptions or Letters
Library and Learning Services
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